Privacy Policy

Privacy Policy

This Privacy Policy describes how MC Jewelry, LLC ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from mcjewelry.store.

Personal Information We Collect

We collect the following categories of personal information: name, billing and shipping address, email address, phone number, payment information (processed securely by our payment providers), IP address, browser and device information, purchase history, and cookie/tracking data from your interactions with our store.

Other Information We Collect

We do not collect offline data or purchase third-party marketing lists. All customer data we collect comes directly from interactions with our online store, including purchases, account creation, and communications with our support team.

How We Use Your Information

We use the information we collect to fulfill orders, process payments, communicate with you, screen for potential risk or fraud, and provide you with information or advertising relating to our products or services.

Customer Support

Customer support is handled directly by MC Jewelry, LLC via email at support@mcjewelry.store. No third-party customer support platforms are used.

Minors

Our store is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at support@mcjewelry.store and we will delete it promptly.

Tracking Technologies

We use cookies, pixels, and similar tracking technologies including Google Analytics, Meta Pixel, TikTok Pixel, and Klaviyo to track activity on our store and improve your experience. You can control cookie preferences through our cookie consent banner.

  • Cookies β€” Shopify uses cookies to manage your session, cart, and preferences.
  • Google Analytics / Google Tag β€” Used for traffic analysis and remarketing.
  • Meta Pixel β€” Used for Facebook and Instagram ad tracking.
  • TikTok Pixel β€” Used for TikTok ad tracking.
  • Klaviyo β€” Used for email open and click tracking.
  • Judge.me β€” Used for review widget functionality.
  • Consentmo β€” Used to manage your cookie consent preferences.

Disclosure for Business Purpose

Disclosure for a business purpose: shared with our processors and service providers including Shopify (e-commerce platform), Shopify Payments and PayPal (payment processing), USPS/UPS/FedEx (shipping carriers), third-party fulfillment suppliers (order fulfillment), Google, Meta, and TikTok (advertising and analytics), Klaviyo (email marketing), Judge.me (product reviews), and Consentmo (cookie consent management).

Vendors and Third Parties We Share Information With

To fulfill your orders and operate our store, we may share your personal information with the following categories of third parties:

  • Payment Processors β€” We use Shopify Payments and/or PayPal to securely process transactions. Your payment information is handled directly by these providers.
  • Shipping Carriers β€” For orders we fulfill in-house (including moissanite jewelry), we share your shipping address and order details with carriers such as USPS, UPS, or FedEx to deliver your order.
  • Third-Party Fulfillment Partners β€” For certain products, orders are fulfilled by third-party suppliers who ship directly to you. Your name, address, and order details are shared with these partners solely for fulfillment purposes.
  • E-commerce Platform β€” Our store is powered by Shopify, which stores and processes order and customer data on our behalf.
  • Marketing Platforms β€” We may share limited data (such as email or purchase behavior) with platforms including Google, Meta, TikTok, and Klaviyo to improve our advertising and communications.
  • Review Services β€” We use Judge.me to send post-purchase review requests. Order details are shared with this service for that purpose only.

We do not sell your personal information to any third party.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Your Rights

If you are a California resident, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at the email address below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@mcjewelry.store.